Privacy Policy

Last updated: March 19, 2026

Logictrans is committed to protecting your privacy. This policy explains how we collect, use, store and protect personal data when you visit logictrans.ro, contact us or use our logistics and transportation services, in line with the GDPR and applicable Romanian law.

1. Data Controller

The controller responsible for your personal data is:

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: name and company name.
• Contact data: email address, phone number and delivery or billing details when relevant.
• Technical data: IP address, browser information, device data and cookie-related identifiers.
• Usage data: information about how you use our website and services.
• Communication data: messages you send through our contact form, email, WhatsApp or phone.

3. Legal Basis for Processing

We process personal data under the following GDPR legal bases:

• Consent: for enquiry forms, analytics cookies and optional communications.
• Contract: when processing is necessary to provide transport or logistics services.
• Legitimate interests: to improve operations, website performance and client support.
• Legal obligation: to comply with accounting, tax and regulatory requirements.

4. How We Use Your Data

We use your data to:

• respond to enquiries and provide customer support;
• prepare transport offers, coordinate shipments and manage logistics services;
• improve our website, operations and service quality;
• send relevant service updates when you have requested them;
• meet our legal and regulatory obligations.

5. Data Retention

We keep personal data only as long as necessary for the purpose for which it was collected, unless a longer retention period is required by law. Enquiry messages and related communications are generally retained for up to 3 years.

6. Data Sharing

We do not sell personal data. We may share limited data with the following categories of recipients:

• Google Analytics: to measure website usage only after consent for analytics cookies has been granted.
• Hosting and infrastructure providers: to deliver and secure the website and related systems.
• Verified logistics partners: when needed to fulfill transport services you requested.
• Authorities or advisors: where disclosure is required by law or necessary to protect legal rights.
• Google: Privacy Policy

7. International Transfers

Personal data is primarily processed within the European Economic Area. Where transfers outside the EEA are necessary, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

8. Security

We apply technical and organizational measures designed to protect personal data, including encrypted connections, controlled access, service monitoring and regular review of operational practices.

9. Cookies

We use cookies and similar technologies to keep the site functional and, with consent, understand usage patterns.

Essential Cookies

These cookies are required for core functionality and cannot be switched off in our systems.

• Locale preference: stores your language choice so the site can be shown in your preferred language.

Analytics Cookies

These cookies are only set if you explicitly accept analytics cookies through the consent banner.

• _ga: Google Analytics cookie used to distinguish users. Retention: 2 years.
• _ga_*: Google Analytics cookie used to maintain session state. Retention: 2 years.

Google Analytics is configured with IP anonymization where available. You can withdraw consent at any time by clearing your browser storage and revisiting the site.

10. Your Rights

Under the GDPR, you may have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: correct inaccurate or incomplete personal data.
• Erasure: request deletion of personal data in certain circumstances.
• Restriction: ask us to limit the way we process your data.
• Portability: receive applicable data in a structured, machine-readable format.
• Objection: object to certain processing based on legitimate interests.
• Withdraw consent: withdraw consent at any time for consent-based processing.

To exercise your rights, contact us at ops@logictrans.ro. We aim to respond within 30 days.

11. Complaints

If you believe your data protection rights have been infringed, you may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing at www.dataprotection.ro.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their own privacy notices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with a revised update date.

14. Contact Us

If you have questions about this policy or our handling of personal data, please contact us:
Logictrans
Iași, Romania
Email: ops@logictrans.ro
Phone: +40 749 616 548